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1 ACCEPTED SOLUTION
Accepted Solutions
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Does this help, @johnjames674 - https://www.o2.co.uk/refresh/flexible-tariffs
If you are on a "standard" bundle deal from a reseller, with a single monthly payment rather than a device plan and an airtime plan listed separately, you can usually only adjust upwards:
Standard Tariff
You can only transfer to an airtime tariff with the same or higher Monthly Subscription Charge during your Minimum Period. To move to a lower tariff, you'll need to cancel your Pay Monthly Mobile Agreement and take out a new Agreement.
Contact O2 for further advice: Guide: How to find help & contact O2
- 39989 Posts
- 245 Topics
- 1799 Solutions
Does this help, @johnjames674 - https://www.o2.co.uk/refresh/flexible-tariffs
If you are on a "standard" bundle deal from a reseller, with a single monthly payment rather than a device plan and an airtime plan listed separately, you can usually only adjust upwards:
Standard Tariff
You can only transfer to an airtime tariff with the same or higher Monthly Subscription Charge during your Minimum Period. To move to a lower tariff, you'll need to cancel your Pay Monthly Mobile Agreement and take out a new Agreement.
Contact O2 for further advice: Guide: How to find help & contact O2
