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Recently ported my number to O2 now IMessage not working

JAGOW123
Level 1: Joiner
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I recently moved across to O2 and moved my number across with it. However, IMessage refuses to activate now. I have tried speaking to Apple support where we have reset network settings etc. I’ve confirmed that I can send/receive international SMS messages. 

please can someone assist?

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pgn
Level 74: Whizz kid
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Sometimes, just letting it sit for a day or two after the network reset helps, @JAGOW123  - especially as O2 Porting has been taking a little longer than normal of late: https://community.o2.co.uk/t5/Apple/IMessage-trouble-with-old-and-new-ported-number/m-p/1585671/high...

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pgn
Level 74: Whizz kid
  • 36053 Posts
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Registered:

Sometimes, just letting it sit for a day or two after the network reset helps, @JAGOW123  - especially as O2 Porting has been taking a little longer than normal of late: https://community.o2.co.uk/t5/Apple/IMessage-trouble-with-old-and-new-ported-number/m-p/1585671/high...

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