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Margaret67
Level 1: Joiner
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I placed an order last night before midnight and was told I qualified for next day delivery but still not had dispatch email,

 

They have took the upfront cost but nothing since they said got the order now full steam ahead for them.

 

What should I do?

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Cleoriff
Level 94: Supreme
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Hi @Margaret67 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 111921 Posts
  • 800 Topics
  • 6595 Solutions
Registered:

Hi @Margaret67 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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Most likely out of stock @Margaret67 

Unless you have received a dispatch email it hasn't left O2 yet.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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