Hi,
(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries).
As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We then spend forever trying to find out where we apply it! In short, we DONT apply it anywhere.
Folks - the vault code is irrelevant! I wish they would stop providing it as it just causes confusion (yes I will be emailing them and telling them the code isnt relevant and can they provide something else for us)
The way we get this discount is to go through the normal process in O2 Open and when it gets to the part where we are asked to upload a pay slip or provide a work email address - just upload a photo of the Blue Light Card! Then O2 staff will review it and apply the discount as appropriate.
You will need a 5 digit code on the O2 Open page, which I dont want to put on here as its use may be abused, but cant easily be obtained from O2 Customer Service for those entitled to use it.
Hope that helps 🙂
Jean
