Read here to learn how to apply a Blue Light discount!

[JMI]

Hi,

(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). 

As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light  - they provide a long 'vault code'.  We then spend forever trying to find out where we apply it!  In short, we DONT apply it anywhere.

Folks - the vault code is irrelevant!  I wish they would stop providing it as it just causes confusion (yes I will be emailing them and telling them the code isnt relevant and can they provide something else for us)

The way we get this discount is to go through the normal process in O2 Open and when it gets to the part where we are asked to upload a pay slip or provide a work email address - just upload a photo of the Blue Light Card!  Then O2 staff will review it and apply the discount as appropriate.

You will need a 5 digit code on the O2 Open page, which I dont want to put on here as its use may be abused, but cant easily be obtained from O2 Customer Service for those entitled to use it.

Hope that helps 🙂

Jean

[MI5]

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@SmoggyNal wrote:

.............. I'm now considering leaving.

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Wise choice with the way things are just lately.

[Vesper73]

Is the Blue light discount only when you first sign up or take out a new contract i.e. you can't add it at a few months later. And what if you brought through a reseller like mobile phones direct does that make any difference? 

Thanks 

[jonsie]

You need to add in the first 30 days

contract needs to be from O2

[mtj98_]

Did using your wife’s BLC work?

[Armsfold]

For those who have managed to apply for the discount and waiting for validation, keep going on o2 open account to check if the validation has been completed, and then add the discount. I missed out on my first contract because after I applied for the discount, on the page, it said I will receive and email once the validation is complete, then I can go back to the o2 open and add the discount. However, I never got any email, which really got me upset. This time, I just kept going on it to check.. I was able to apply it just today(21/11/24). And guess what? I never received any email as it said when I applied for the discount. o2 needs to sort this out.

[Enlli]

O2 not sending out emails when the say they will happens for a lot of things as well as this.

Seems to be a way of life for them

[AWade]

I saw this on Sunday and applied on O2 open on Sunday and on Monday received the discount 

[jonsie]

Excellent news and good to knnow it worked out well

[Cleoriff]

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@AWade wrote:

I saw this on Sunday and applied on O2 open on Sunday and on Monday received the discount 

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Great to hear @AWade 👍

[Em87]

I've just been on the phone to customer services, who were so unhelpful. I cant get a 5 digit code and was basically told oh well. I have blue light and another contract with o2 showing this but still no help