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Level 1: Joiner
Posts: 2
Registered: ‎08-02-2019
Accepted Solution

RESIGNATION

Hi,

 

I have left the UK, I have tried to contact O2 by email but any attempt ended in a failure.

So, if someone here could help to proceed with the blocking of my phonenumber and stopping the service contract, it would be a great succes.

 

I do not want to call from abroad a call centre to avoid wasting time in welcome message, multiple choices menu & s.o

 

Thanks in advance, Yannis

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Posts: 93,893
Topics: 541
Solutions: 11,996
Registered: ‎04-04-2012

Re: RESIGNATION

@Popol all ways to cancel here https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: RESIGNATION

O2 don’t have email contact anymore plus follow the guide above as you cannot cancel online
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Posts: 78,945
Topics: 707
Registered: ‎14-01-2013

Re: RESIGNATION

@Popol

It's free to call from abroad on +44 344 809 0202. The best time to phone to avoid a long wait  is between 8-8.30am UK time

Best of luck.

*The Game Is On*

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Level 1: Joiner
Posts: 2
Registered: ‎08-02-2019

Re: RESIGNATION

Many thax to all for you quick answers, I did not expect it.

Particular thx to Cleoriff for the phone number, all settled.

All the best, Yannis

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Posts: 78,945
Topics: 707
Registered: ‎14-01-2013

Re: RESIGNATION

So pleased it's sorted @Popol wink

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Highlighted
Posts: 93,893
Topics: 541
Solutions: 11,996
Registered: ‎04-04-2012

Re: RESIGNATION

Good news Smiley Happy
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: RESIGNATION

Excellent
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Posts: 74,970
Topics: 558
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Registered: ‎04-01-2009

Re: RESIGNATION