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Level 1: Joiner
Posts: 1
Registered: ‎02-12-2019
Accepted Solution

Resign

Hello, 

 

I am now living in France, by the end of this month, my device plan will be fully paid and my contract ending. 

As I am not leaving in the UK anymore, I would like to stop all contract and avoid any automatic "re-involvement" between O2 and myself. 

 

What do I have to do ? 

 

Thank you 

Posts: 114,376
Topics: 569
Solutions: 15,444
Registered: ‎04-04-2012

Re: Resign

@Jgab 

Just follow the help here Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 49: Rootin' Tootin' 
Posts: 6,710
Registered: ‎26-03-2014

Re: Resign

See help on the community guide below @Jgab
https://community.o2.co.uk/t5/How-to-Guides/Cancelling-your-contract-An-updated-guide/ba-p/1234852

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Community Manager
Posts: 7,444
Registered: ‎18-02-2016

Re: Resign

Plenty of great advice from @MI5 and @gmarkj there @Jgab but if anything else comes up let us know and we'll do our best to answer your questions. 

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