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Proof of usage

Rea1
Level 1: Joiner
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Hi. Can anyone tell me how to get proof of usage for an insurance claim please? I’ve tried the chat bot but it send me back to MyO2 and they don’t accept usage in there. They need all the details about the phone too. 

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madasaf1sh
Level 78: King of Kings
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@Rea1 

 

You are best contacting o2 via social media, all the contact details are here Guide: How to find help & contact O2 

 

Myo2 will give you proof of purchase

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12211 Posts
  • 73 Topics
  • 3249 Solutions
Registered:

@Rea1 

 

You are best contacting o2 via social media, all the contact details are here Guide: How to find help & contact O2 

 

Myo2 will give you proof of purchase

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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pgn
Level 77: Grand Master
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Either of these links works best, @Rea1 - as both go to the same team, pick one and stick with it until an agent engages with you.

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MI5
Level 94: Supreme
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@Rea1 

See this thread here https://community.o2.co.uk/t5/Discussions-Feedback/FAO-Anyone-needing-Usage-reports-for-insurance-pu...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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