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Problems with porting number

SOLST
Level 1: Joiner
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After requesting a PAC code and submitting via the webpage, i was greeted with a porting date 2 days later, all good so far. 

 

Fast forward 6 weeks, still paying on both contracts and no sign of the port completing - says in progress, multiple calls to customer services to no avail, visit in store to no avail, is anyone else having issues like this? 

 

I thought this would be a simple task?

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MI5
Level 94: Supreme
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It should be simple @SOLST but not these days with O2 sadly.

Try getting help from the social media teams.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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