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Problem with connection signal and ****** internet...

krystek8484
Level 1: Joiner
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‎16-10-2020 09:38 - edited ‎16-10-2020 09:41

‎16-10-2020 09:38 - edited ‎16-10-2020 09:41

Hello everyone. My problem is from begin to O2. I pay 20f for 100gb of internet but my connection is not pure... usually i had 2 degree of connection what is very very bad.... i can't play the games and speak with people by whatsapp etc... IS it only my problem???? I am very dissapointed. I thinking about migration to vodafone...

Best regards, 



EDIT: signal is changing every time from level 2 to 5 but if is 2 net is ******... if 5 is cool...  in different areas are better but i think as it is problem with o2[...]

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MI5
Level 94: Supreme
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on ‎16-10-2020 09:58

on ‎16-10-2020 09:58

@krystek8484 

Check your postcode here for any network issues or maintenance O2 Service Status

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Martin-O2
Former Staff
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on ‎21-10-2020 10:59

on ‎21-10-2020 10:59

@krystek8484 how are you getting on with this? Did you find out if there was a local outage in your area? 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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