on 29-01-2014 11:29
on 29-01-2014 11:29
From the 28th February some prices will increase for out-of-bundle calls/messages that are chargeable once you have used up your free tariff allowance. These include: UK voice calls from 35p a minute to 40p a minute; texts from 12p to 15p. We are also increasing charges for some additional services such as, MMS from 35p to 40p,
The above was taken from the info files on the other charges they are changing.
So i make voice call rise roughly 15% and the texts price rise roughly 25% and that is just on uk charges.
International charges seem to be up by 50% i.e. Europe now 40p a min but from march 1st 60p a minute surely these price rises are way beyond what is reasonable to increase for customers in contract.
Not sure but possibly ofcom may regard these as good enough reason for no penalty contract ending
on 29-01-2014 11:38
on 29-01-2014 11:38
The change in rules only affects in contract charges, the charges outside of contract are unaffected.
on 29-01-2014 11:43
Having trouble getting my head around this surely these charges are in contract rises as anyone who has used there contracted allowance for that month will be facing charges at these increased rates.
on 29-01-2014 11:52
on 29-01-2014 11:52
I can't imagine how you come to that conclusion, your contract is inclusive.
Any use outside of that is separate from the contract.
29-01-2014 12:18 - edited 29-01-2014 12:18
on 29-01-2014 12:19
Sorry cant see it people tied to a contract will have to pay these much higher out of bundle prices and wont have a choice to go elsewhere without financial penalties until there contract ends therefore these are in contract rises.
When they signed they would have been aware of out of bundle (not out of contract) charges and these have been increased by much much more than the rate of inflation.
on 29-01-2014 12:21
on 29-01-2014 12:21
on 29-01-2014 12:24
on 29-01-2014 12:34
on 29-01-2014 12:34
on 29-01-2014 12:35