Preorder!

[Anonymous]

Hi all, I've just preordered the Samsung Galaxy S7 Edge... I'm like a kid at christmas, i'm so excited lol 

[Cairdeas]

Enjoy your s7's guys. 

That headset does sound brilliant  x

[Toby]

Great to hear some S7s are arriving guys and welcome to the community for those who are new! Let us know what you think of it after a little play

[viridis]

@Toby
Can you find out if the Gear vr offer is available to those already preordered.
The terms and conditions link is dead on shop page

[Anonymous]

Not a happy customer.

I pre-ordered on 22nd Feb and have not had an email with tracking information.

MyO2 has the order as complete and a parcel number (which doesn't work with DPD's own tracking service) and a dispatch day of 6th March.

LiveChat tell me the phone hasn't even been collected by DPD yet and will not arrive before 11th March. What was the point in pre-ordering if I'm not going to get my phone until the day of launch (at the earliest).

This isn't the first time I've had problems with orders from O2 directly but it will be the last. Never again.

[Cleoriff]

Hi @Anonymous  I would actually phone customer services and query this. If your credit check was fine and you pre-ordered then you should be getting it today http://www.o2.co.uk/contactus

[jonsie]

Have you tried calling rather than using live chat?

[Cleoriff]

Have you not had the dispatched email @Anonymous

Dispatched means it's with the courier. At this point you will get a tracking number that will work on the couriers website....

[viridis]

Try putting tracking info in UK mail instead of DPD

[mieinhull1969]

You have to wait 14 days before you can redeem the Jabra Sport Pulse Wireless Headphones and when you type the IMEI number make sure you don't use the slashes. Hey I'm in love with me phone, she's lovely.

[Anonymous]

I'm speaking to CS now but they have no more information than LiveChat.

I didn't receive a dispatch email but according to both MyO2 and CS it was dispatched on Sunday (6th March).

The reference number CS have given me is the same as the one in MyO2 but isn't recognised by DPD or UK Mail.