cancel
Showing results for 
Search instead for 
Did you mean: 

Premium number charges

Dj1
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi all

     i've been charged for a Premium number call even though the call didn't connect, the phone just beeped once and reverted back to the home screen, it was an old Tesco Home Insurance number, has anyone else experienced this please?  

Message 1 of 4
444 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 152172 Posts
  • 651 Topics
  • 28993 Solutions
Registered:

@Dj1 

Yes, that will happen.

Customer service may give you a refund Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
440 Views

Dj1
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thank you.

Message 3 of 4
437 Views

MI5
Level 94: Supreme
  • 152172 Posts
  • 651 Topics
  • 28993 Solutions
Registered:
You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
416 Views