Re: Premium number charges

Dj1 · ‎23-04-2020

Hi all

i've been charged for a Premium number call even though the call didn't connect, the phone just beeped once and reverted back to the home screen, it was an old Tesco Home Insurance number, has anyone else experienced this please?

MI5 · ‎23-04-2020

@Dj1

Yes, that will happen.

Customer service may give you a refund Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Dj1 · ‎23-04-2020

Thank you.

MI5 · ‎23-04-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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