Premium charges for text messages from 64950

[Geoff_Martin]

I am being charged for texts notification from this service. This a ATOC service - train disruptions and has been sending one or two texts per day for the past week. I have not asked to receive these texts and they have continued despite sending STOP ALL messages. 

There is no answer from the associated phone number and googling suggests that this is a scam number.

Can these messages be stopped ASAP

[MI5]

@Geoff_Martin 

You need to call O2 and ask for a premium rate bar, charge to mobile, and direct to bill bar on your account.

Guide: Tips to avoid unexpected charges on your bill 

You may be able to get your money back too. Help here Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

This site might also help www.payforitsucks.co.uk

Contact numbers for O2 here Guide: Coronavirus Community Help and Support 

[jonsie]

Shortcode Dedicated to ATOC

This service is operated by

IMImobile Europe Limited

Customer care number

01494750500

Customer care email

Customer.Service@imimobile.com

Postal address

IMImobile Europe Limited
5 St. John's Lane
Farringdon
London
EC1M 4BH
United Kingdom