Solved: Port Time

Tdburg · ‎22-02-2022

Hi,

I rang yesterday to move my old Vodafone number to my new O2 sim. 2 questions:

1, how long should this take.

2, should I use my old sim until the port is complete, or should I be using my new sim/number? And wait for the text to the new number.

Thanks

Tom

MI5 · ‎22-02-2022

@Tdburg

You should have been given a date for the changeover, if not, chase O2 for one.

It doesn't matter which sim you use in the meantime, although it makes sense to use your number until it ports in to O2.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎22-02-2022

@Tdburg

You should have been given a date for the changeover, if not, chase O2 for one.

It doesn't matter which sim you use in the meantime, although it makes sense to use your number until it ports in to O2.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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