Police discount

[Anonymous]

Hi. I just got a new phone from 02 today and the guy in the shop told me I'm eligible for 30% discount on my monthly bill. He told me to go online and sign up. I've found a link to sign up for an open code but it says that the organisation is invalid. Can you help?

[Cleoriff]

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@MI5 wrote:
The problem is though "what to put in" for organisation ?
A searchable list would be easier unless the system links teachers to NUT, students to NUS, army to Armed Forces etc.....?

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This is the problem we see frequently. ....someone last month struggled with NHS....kept putting in the hospital trust etc...(which you would if being asked for employer...)

[gmarkj]

I doubt very much they (o2) would want to publish a list, searchable or otherwise.

If they did then everyone would work for a company on the list!!

[MI5]

But you still have to prove it......

[Toby]

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@MI5 wrote:
The problem is though "what to put in" for organisation ?
Asearchable list would be easier unless the system links teachers to NUT, students to NUS, army to Armed Forces etc.....?

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A very interesting point @MI5, thanks for raising. I'll let the rest of the team about this thread in the hope that it can be made clearer. 

[gmarkj]

Actually I have not had to provide proof of my employer since using the discount (mentally I am now preparing for either a phone call or email asking for some) - and that is almost 2 years ago...

[jonsie]

No one has to provide proof when texting the code. It's open to all kinds of abuse. Fair deal for all? Hardly.

[Cleoriff]

Well as the link provided by @Toby showed it was open to all customers (even those not with O2) it does seem a bit Open open open....if you get my drift...

[jonsie]

My point. I have open discount when retired....seems crazy to me. I had employee discount 3 years after my wife retired.....

[Anonymous]

I'm aware this is a few months old now, but just a note you were lucky the guy in the shop told you! I usually go in in uniform as it's part of my beat. I was told 4 months after upgrading in store that there was a discount available - but I had to apply within 3 months of upgrade. No joy from customer services. It's not as if you can ask openly for a discount in uniform - gently disgusted they didn't tell me at the time!

[jonsie]

Very unfortunate and O2 would not be idling to give the discount after so long. It actually has to be applied within the first 30 days.

A possible way round it if you are on Refresh is to pay off the handset at which point you are eligible to upgrade again and get the discount.