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Phones won’t work in Italy

Jbax
Level 1: Joiner
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I have the travel bolt on, but my phone will not work at all - no data, won’t send texts, internet doesn’t work, etc. Any ideas? 

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MI5
Level 94: Supreme
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@Jbax 

Try manually searching for a different network.

If you have an iPhone, change your data apn to mobile.o2.co.uk 

Check with O2 if you have any roaming bars on your account.

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 153890 Posts
  • 657 Topics
  • 29392 Solutions
Registered:

@Jbax 

Try manually searching for a different network.

If you have an iPhone, change your data apn to mobile.o2.co.uk 

Check with O2 if you have any roaming bars on your account.

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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