Solved: Phone upgrade

Pezza1 · ‎16-08-2022

Hi

im wondering if I renew my contract and get a new phone would you guys be able to wipe the remainder of what I owe?

i need a new phone desperately so if not I may go elsewhere.

i can also offer up my iPhone 11 64gb as a part payment

please let me know

thanks

MI5 · ‎16-08-2022

@Pezza1

You'll need to recycle your iPhone and pay off what you owe on your contract.

Guide: How does O2 Refresh work?

https://www.o2recycle.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎16-08-2022

@Pezza1

You'll need to recycle your iPhone and pay off what you owe on your contract.

Guide: How does O2 Refresh work?

https://www.o2recycle.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

madasaf1sh · ‎16-08-2022

@Pezza1

Better option than o2recycle is Music Magpies or CEX, but be warned all phone recyclers will try and get away with paying as little as they can to make the biggest profit..

Then use the money to pay off your device plan.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MI5 · ‎16-08-2022

I've always found my local CEX to offer good prices too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Phone upgrade

Out of Minimum Contract Term - What happens to my ...

Payment issue for my monthly contract

Family Member Passed, Recovery of Their Old Mobile...

increases in cost

Changing Data Only Sim to Regular Sim