Phone number not recognised

[Allan4156]

My phone number is no longer recognised. I’ve done a sim swap but it is still not working. I still get 4G so I can use data but I can’t receive calls or text messages. 

[pgn]

Nobody here can access your account, @Allan4156 - but you can reach out to O2's Social Media Team at the link just below, or call them on 202 or 0344 809 0202 - 08:10am is a good time to call, when it is less busy. Good luck!