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Phone not working

Souchy1234
Level 1: Joiner
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My phone has no sigal I put my sim in another phone and it works perfect is my phone faulty I have backed it up reset to factor setting still nothing

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MI5
Level 94: Supreme
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@Souchy1234 wrote:
My phone has no sigal I put my sim in another phone and it works perfect is my phone faulty I have backed it up reset to factor setting still nothing

@Souchy1234 

Yes, the fact that your sim works in another phone would indicate a fault with yours.

Get in touch with the manufacturer if phone is still in warranty.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144166 Posts
  • 634 Topics
  • 27624 Solutions
Registered:

@Souchy1234 wrote:
My phone has no sigal I put my sim in another phone and it works perfect is my phone faulty I have backed it up reset to factor setting still nothing

@Souchy1234 

Yes, the fact that your sim works in another phone would indicate a fault with yours.

Get in touch with the manufacturer if phone is still in warranty.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Martin-O2
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This definitely sounds like a hardware issue @Souchy1234. Let us know how you get on with the manufacturer. 

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