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Phone not holding charge.

Kirstie1
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I have the iPhone7 but the charger has been playing up recently. It has died during the night and isnt switching back on. I have then decided time for an upgrade but i cant verify the account holds to me as i cant receive code? can anyone help

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Kirstie1
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just a quick query, i have an apple watch aswell thats on o2, if i was to get a new phone on a different carrier(giff gaff, Vodafone) would it affect my watch?
Message 11 of 14
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MI5
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@Kirstie1 

Your watch will work connected by Bluetooth on any phone / network but if you want cellular functions, it has to be connected to an O2 iPhone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 12 of 14
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Kirstie1
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its come on now, left it charging for a while and managed to upgrade!. YAY! due on tuesday.

Thank you for your help
Message 13 of 14
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MI5
Level 94: Supreme
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Good news
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 14 of 14
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