Solved: Phone names on My O2

antonypg · ‎24-09-2017

When I login to My O2 I have a few phones listed as I have bought one for each member of my family. One of the phones is shown as "Apple iPhone SE", which is correct.

My phone is listed as "Tony 5C", which is a name I entered years ago. I no longer have a 5C and would like to change the name but cannot find any option for renaming.

Anonymous · ‎24-09-2017

Hi @antonypg you may need to contact customer service so they can reset it for you

https://www.o2.co.uk/contactus

View solution in original post

Anonymous · ‎24-09-2017

Hi @antonypg you may need to contact customer service so they can reset it for you

https://www.o2.co.uk/contactus

MI5 · ‎24-09-2017

I don't think you are able to rename devices anymore so a call to customer services or a chat with live chat may be the only chance you have of changing it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎24-09-2017

There isn’t any option to change your name yourself @MI5 not that I can see anyway

MI5 · ‎25-09-2017

Not now there isn’t but there was previously.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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