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Phone insurance

Shaunna
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Hi I sent my phone away a few weeks ago to be fixed by phone 02 insurance I am wondering what the update is on my phone and when I will receive it back 

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Cleoriff
Level 94: Supreme
  • 127202 Posts
  • 834 Topics
  • 7584 Solutions
Registered:

Hi @Shaunna 

The only people who can tell you that are customer services.

Call 202 from your mobile or 0344 809 0202

If you have no access to a phone then use Skype to call 0800 032 1402

All other numbers and methods of contact are in this guide

Guide: Coronavirus Community Help and Support 

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 127202 Posts
  • 834 Topics
  • 7584 Solutions
Registered:

Hi @Shaunna 

The only people who can tell you that are customer services.

Call 202 from your mobile or 0344 809 0202

If you have no access to a phone then use Skype to call 0800 032 1402

All other numbers and methods of contact are in this guide

Guide: Coronavirus Community Help and Support 

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
347 Views