Phone Issue after paying bill

[buffy]

Really after paying my bill, still my phone is not working, i paid at 9am, with this Corovirus thing THANKS o2! you really know how to look after your customers!

[jonsie]

It takes 24-48 hours to be reconnected

If You need to call O2 then choose any of the options, fraud etc
Everything is taking longer due to the lockdown. Call centres and social distancing means limited staff to handle all the queries. Patience needed I'm afraid.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
Other numbers to try
0800 977 7337
0800 587 4005
0800 0901808