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Phone Charges on Pay and Go

Anonymous
Not applicable

I havent used my phone today and it has been at home with WiFi but I have been charged £1?

 

Any clues why this might have happened?

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MI5
Level 94: Supreme
  • 154224 Posts
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Registered:
It's usually a web daily data charge. At some point your wifi might have dropped out and your phone used some mobile data?
Turn off mobile data on handset to prevent this from happening again.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Message 2 of 2
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1 REPLY 1

MI5
Level 94: Supreme
  • 154224 Posts
  • 658 Topics
  • 29424 Solutions
Registered:
It's usually a web daily data charge. At some point your wifi might have dropped out and your phone used some mobile data?
Turn off mobile data on handset to prevent this from happening again.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
990 Views