Solved: Phone Charges on Pay and Go

Anonymous · ‎06-11-2016

I havent used my phone today and it has been at home with WiFi but I have been charged £1?

Any clues why this might have happened?

MI5 · ‎06-11-2016

It's usually a web daily data charge. At some point your wifi might have dropped out and your phone used some mobile data?
Turn off mobile data on handset to prevent this from happening again.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎06-11-2016

It's usually a web daily data charge. At some point your wifi might have dropped out and your phone used some mobile data?
Turn off mobile data on handset to prevent this from happening again.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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