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Phone Bill

Anonymous
Not applicable

Why is my phone bill not a VAT invoice

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MI5
Level 94: Supreme
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No one gets a vat invoice anymore unless they ask for it.
They used to do it automatically but it seems to have changed and quite a few report problems in getting one, so good luck when you call CS.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Anonymous
Not applicable

@Anonymous This is not o2 you are talking to. We are all customers like you. You will need to contact customer service & sort it out with them. Are you on a consumer contract or business?

 

http://www.o2.co.uk/contactus

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MI5
Level 94: Supreme
  • 143419 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
No one gets a vat invoice anymore unless they ask for it.
They used to do it automatically but it seems to have changed and quite a few report problems in getting one, so good luck when you call CS.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 4
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jonsie
Level 94: Supreme
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My bills are still vat bills so presumably anyone who requested vat bills in the past still get them. 

Screenshot_20170516-144738.png

The VAT number is there if you require it @Anonymous

Footnote.. Notice no rewards! 

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