Payment

Tracie · ‎26-06-2020

Hi can you help me with my bill cause my phone and ipad comes to £55.75 and then its saying over due £23.oo

Tracie · ‎26-06-2020

This has put me overdrawn for some reason

Bambino · ‎26-06-2020

@Tracie

You need to speak to the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

Other customer service numbers in the link below.

Guide: Coronavirus Community Help and Support

I DO NOT WORK FOR O2

O2Sophie · ‎26-06-2020

Hi, Tracie,

If you give o2 customers services a ring 0800 587 4005, they can advise you.

LukasB · ‎29-06-2020

Hey @Tracie did you manage to get this sorted out?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
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O2

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