Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Voicemail divert number

What is the telephone number I need to set in my phone to divert calls to voicemail?

Resolved! Sim swap problem - am I using the right SIM

I am on a pay monthly tarrif with a very old Samsung phone. I was recently given a Huawei phone and wanted to swap my sim from old phone to new. However new phone takes a different size of sim so I have got a PAYG sim for the new phone but when I try...

Resolved! Date

I want to change my date I pay my bill as I got new job

Credit check

Hi just wondered does anyone know if a credit check will be done when moving from a sim only to a phone contract (I’ve had sim only contract for 5 months)

Resolved! NHS Discount in a pay monthly account

How do I transfer NHS discount on a pay monthly account on an upgrade ?

iPhone upgrade phone terrible

I upgraded to the iPhone se 2020 in may and it’s a truly awful phone. The battery doesn’t last the day. Needs charging constantly. It don’t survive the length of the contract. How do I change it without buying myself out of the contract

Phone not allowed

So I recently got a new phone as a gift I’ve put my contract SIM card in to it I’ve seen other posts on here saying that it could be because it’s black listed I decided to check and the phone is not black listed could it be because I’m putting my con...

Resolved! Late bill payment issue

Does anyone know how long it takes for mobile data to come back, I was late with my bill after furlough to the point where they stopped my calls and data I’ve paired everything now but I still can’t use my phone unless on WiFi

Disney plus free subscription

I recently upgraded and want to add 6 months Disney plus can you advise how I do this

Resolved! Now past due bill issue

I have been trying to contact o2 support for ages now to try and resolve an issue I have paying this months bill on time, the bill is now past due and I still can't pay for around another 2 weeks but I cannot for the life of me get through to any sup...

O2

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