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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 261706 Views
  • 2 replies
  • 2 kudos

Resolved! Deposit Refund?

After 3 months I was promised the return of a £100 deposit but instead I have a confusing bill and no way of speaking to anyone...

TerraCell by • Level 1: Joiner
  • 886 Views
  • 3 replies
  • 0 kudos

Resolved! Using a mobile WiFi hotspot with shared data

Bit of an odd one, but maybe someone else has managed it. I've got a pretty decent data allowance on my phone, but my office has no wifi connection. I'm using my phone as a remote hotspot when I'm here, but when I need to remote in, or if my phone ha...

Matnik by • Level 1: Joiner
  • 639 Views
  • 2 replies
  • 0 kudos

Voicemail

My voicemail not working properly on Oppo A9. Won't take code says invalid. Showing not as 901 calling but 07800 000000

12monthly by • Level 1: Joiner
  • 696 Views
  • 3 replies
  • 0 kudos

Mobile usage in spain

Going to spain next month , does my plan stay the same or do I pay for everything

Richard69 by • Level 1: Joiner
  • 943 Views
  • 3 replies
  • 0 kudos

Resolved! Change of tariff charge

Just been charged 17£ for changing my tariff and only realised when I looked at my next bill. I wonder what this cost actually does apart from making me furious at O2. Love, your angry customer.

Sin by • Level 1: Joiner
  • 1646 Views
  • 7 replies
  • 0 kudos

Resolved! New upgrade for daughter's birthday gift

I planning on upgrading my daughter's phone as a birthday gift but need to do it 2 weeks before, so it wouldn't be opened and set up immediately. Would this affect the old mobile phone if the new phone isnt set up immediately? Will she still be able ...

Resolved! Claiming Galaxy Buds+

Hey, new to all this so look for advice please. I upgraded this week to a Samsung S20+5G. Advertised with it on 02 and with it came a flyer for the free set of buds. I have followed the instructions to claim them through the Samsung Members App but I...

Resolved! Not got my old number

I ordered a new sim, pay monthly. When I ordered it I put in the pac code from my old sim (ee) when I received my O2 sim and set it up today, I have a random number?How can I get my old number?

Holly1 by • Level 1: Joiner
  • 1136 Views
  • 5 replies
  • 0 kudos
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