Solved: Payment error I think

Toky · ‎04-09-2021

I topped up £10 via app as it was time to get 10+ and it said my balance was £14 then it said suddenly it’s only £9 I’m not sure what this means as I put in £10

MI5 · ‎04-09-2021

@Toky

£5 has been taken for something but the only way of knowing on PAYG is to call 4445 to ask O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎04-09-2021

@Toky

£5 has been taken for something but the only way of knowing on PAYG is to call 4445 to ask O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Payment error I think

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