cancel
Showing results for 
Search instead for 
Did you mean: 

Payment Plan

Brayzar
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I recently set up a payment plan for my Ipad and Apple watch. I set this up with an advisor who informed me to pay by the 15th of each month starting this month.

 

Nothing is showing up on my account and I'm affraid I will be cut off if I cannot make payment.

 

I've tried contacting O2 directly but struggling to get any answers.

 

Any advice would be grately appreciated.

Message 1 of 3
129 Views
1 ACCEPTED SOLUTION

Accepted Solutions

madasaf1sh
Level 68: Extraordinaire
  • 5922 Posts
  • 32 Topics
  • 1929 Solutions
Registered:

@Brayzar 

 

The only people who can make a payment plan are the Payment Management Team who can be contacted on 0800 902 0217


Payment plans don't show up on your account, and you would need to make the payment in the next few hours or o2 will take further action.

 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





View solution in original post

Message 2 of 3
126 Views
2 REPLIES 2

madasaf1sh
Level 68: Extraordinaire
  • 5922 Posts
  • 32 Topics
  • 1929 Solutions
Registered:

@Brayzar 

 

The only people who can make a payment plan are the Payment Management Team who can be contacted on 0800 902 0217


Payment plans don't show up on your account, and you would need to make the payment in the next few hours or o2 will take further action.

 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 2 of 3
127 Views

Brayzar
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

@madasaf1sh

 

The advisor notified me that i could pay via my account.

 

But thanks for your reply.

Message 3 of 3
114 Views