Pay Monthly to PAYG

[Anonymous]

I have been told I need to get a new sim to move from Monthly to PAYG.

My contract has ended so no problems there, can somebody verify this is true, as i thought as long as it a SIM card was from the same provider they where all the same.

Thanks in advance

[MI5 · Accepted solution]

Yes you do.
The cards are different as you have been told already.

[Bambino]

You need a new sim. You can pick one up for free in any O2 store or order one online and choose your tariff.

[Cleoriff]

They are different. Pick one up from an O2 store

[jonsie]

You need to make sure you have ended your contract and ask them to transfer your number to a payandgo sim if you want to keep it.

[Anonymous]

Many thanks for your advice.

Its a long story, but I will now be taking 8 years of custom elsewhere.

[MI5]

Why?
Because you need a new sim card?

[Bambino]

If you're leaving O2 and want to keep your number you need to ask customer service for your PAC. You will need to do this before the end of your contract.

[Cleoriff]

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/high...

[jonsie]

Please don't cancel any direct debit until you've received the final bill.