Pay As You Go Phone Rights

[Anonymous]

Hi there,

I recently bought a pay as you go phone from a O2 store for my wife's birthday. I haven't even put the O2 SIM in as we are on Giffgaff.

As a PAYG phone you pay a premium price for the phone.

What right do O2 have to say you cannot unlock it for a year. I have paid directly for the phone so as far as I can see I have NO contract with O2. I did not sign anything when buying it. I only found out about this when I went to get it unlocked.

[perksie]

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@Anonymous wrote:
Thanks guys. The fact that it is on their website IMO is neither here nor there. I bought it in a shop. For it to stand I would have had to been informed about it then or have signed a contract to that effect or possibly a big poster or notice in the shop. I have no contract so they have no legal standing to prevent me using another sim in it.

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Wrong there I'm afraid, everytime you buy something in a store you are assumed to understand their terms of business, otherwise you couldn't buy a caulifower in Tesco without having all their terms of service agreed each time.

Any complaint on this is bound to fail.

At least you will now know the difference between a locked and a sim free phone in future.

[adamtemp64]

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@Anonymous wrote:

. I am also taking the other 3 phones off of giffgaff so Telefonica losing at least £1300 from me and my family over the next 2 years.

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Who owns GiffGaff? well that will be telefonica so they will still get your money http://en.wikipedia.org/wiki/Giffgaff

http://www.telefonica.com/en/digital/html/about_telefonica_digital/home.shtml 

[aldaweb]

I'm surprised that the phone didn't just work with the GiffGaff SIM. I had a Palm Pixi Plus bought from an O2 shop on PAYG for a family member which worked perfectly with a GiffgGaff SIM without ever seeing an O2 SIM.

Maybe O2 have got wise to this and are locking down the phones more.

[Anonymous]

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@aldaweb wrote:

I'm surprised that the phone didn't just work with the GiffGaff SIM. I had a Palm Pixi Plus bought from an O2 shop on PAYG for a family member which worked perfectly with a GiffgGaff SIM without ever seeing an O2 SIM.

Maybe O2 have got wise to this and are locking down the phones more.

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Hi aldaweb,

It does work on GiffGaff its just that the OP realised their was an issue on deciding to fully unlock it to all networks.

Thats how I read the opening post anyway.