Solved: upgrading/sim switchover

Anonymous · ‎14-09-2013

Hello, i upgraded on Thursday and was told the sim switch to the micro sim would be automatic within 24 hours. It's now been two days and still no service on the new phone.

I tried filling in an online sim switch but they need to a text you a code. Problem is I upgraded a bit early because my old phone is completely broken so i have no way of receiving the code!

Any tips for what I should try next?

adamtemp64 · ‎14-09-2013

Ring o2 or try live chat and explain the situation.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

View solution in original post

adamtemp64 · ‎14-09-2013

Ring o2 or try live chat and explain the situation.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous · ‎14-09-2013

Try turning your phone off and then back on a few times throughout the day just to see if the service resets.

Worth a try.

O2

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