- 1 Posts
- 1 Topics
- 0 Solutions
1 ACCEPTED SOLUTION
Accepted Solutions
- 127162 Posts
- 834 Topics
- 7584 Solutions
You need to call O2. All numbers are in this guide
Guide: Coronavirus Community Help and Support
Use Skype to call if you are unable to use your phone
Advice from an O2 Guru regarding a way to get through:
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call
- 127162 Posts
- 834 Topics
- 7584 Solutions
You need to call O2. All numbers are in this guide
Guide: Coronavirus Community Help and Support
Use Skype to call if you are unable to use your phone
Advice from an O2 Guru regarding a way to get through:
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call
