Solved: Re: Paid bill, still no access to data

P34NUTZ · ‎31-08-2018

So I've paid my bill early this morning but my data is still cut off, despite me still having 28gb left for this month. I know the payments can take up to 2 hours but it's been MUCH longer. Any help would be appreciated, thanks

MI5 · ‎31-08-2018

It can take up to 24 hours for everything to come back but rebooting your phone can help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎31-08-2018

It can take up to 24 hours for everything to come back but rebooting your phone can help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

P34NUTZ · ‎31-08-2018

Ok kl, thanks. I'll give it a shot

P34NUTZ · ‎31-08-2018

Worked, cheers 👍

MI5 · ‎31-08-2018

Good news mate

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Paid bill, still no access to data

How to cancel contract if never activated sim?

How to make a complaint

Eltham Store O2 Eleanor flagged a genuine customer...

Calls dropped soon as dialed

Access to billing / phone plan etc