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Level 1: Joiner
Posts: 3
Registered: ‎31-08-2018
Accepted Solution

Paid bill, still no access to data

So I've paid my bill early this morning but my data is still cut off, despite me still having 28gb left for this month. I know the payments can take up to 2 hours but it's been MUCH longer. Any help would be appreciated, thanks
Posts: 115,762
Topics: 571
Solutions: 15,895
Registered: ‎04-04-2012

Re: Paid bill, still no access to data

It can take up to 24 hours for everything to come back but rebooting your phone can help.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 3
Registered: ‎31-08-2018

Re: Paid bill, still no access to data

Ok kl, thanks. I'll give it a shot
Level 1: Joiner
Posts: 3
Registered: ‎31-08-2018

Re: Paid bill, still no access to data

Worked, cheers 👍
Posts: 115,762
Topics: 571
Solutions: 15,895
Registered: ‎04-04-2012

Re: Paid bill, still no access to data

Good news mate Smiley Wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)