PAC number to leave

[Anonymous]

excuse me but how do i get my PAC number so i can leave O2 having great difficulty cos they try to get you to stay !!!!!  i want cheaper deal tailored to my use

[Cleoriff · Accepted solution]

Ring customer services on 202 contract or 4445 PAYG...

[MI5]

Call CS on 202 if on contract or 4445 for PAYG.
If on contract you can also use live chat http://www.o2.co.uk/contactus

[jonsie]

Echo, echo.....

[Cleoriff]

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@jonsie wrote:

Echo, echo.....

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It's called posting at the same time....

[MI5]

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@Anonymous wrote:

having great difficulty cos they try to get you to stay !!!!! 

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Be firm and don't be distracted by the offers, although sometimes they are quite good

[Bambino]

They are obliged to give you your PAC, so you have to keep insisting, whatever offers they throw at you. It's their job to try to keep your business, so you have to be steadfast. Unless, of course, one of the offers is to your liking. Just make sure that if you do decide to leave that you get good coverage from the network you're thinking of switching to. It's no good getting a cheaper deal if you don't get a good signal on your phone.

[jonsie]

I was definitely leaving o2, asked for my pac but they made me an offer to good to turn down. ...