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Level 1: Joiner
Posts: 1
Registered: ‎28-01-2014
Accepted Solution

PAC number to leave 02

Hi this is the third time im asking for a PAC the previous two times I was given one through online chat but they didnt work even though I was well withing the expiry date of the PAC. Coud i receive another one that works please?

Posts: 0

Re: PAC number to leave 02

@Sadaf Call customer service to get your pac. This is not O2 you are talking to 



Posts: 87,529
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Registered: ‎04-04-2012

Re: PAC number to leave 02

@Sadaf this isn't O2 so we can't give you a PAC here .

Follow the guide please .


I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Registered: ‎04-01-2009

Re: PAC number to leave 02

Make sure they understand fully when using chat that you want your PAC not your PUK. Things get lost in translation.

Posts: 0

Re: PAC number to leave 02

And to clarify a PAC consists of three letters and six digits.


PAC codes issued by O2 always start with TEL, if you receive something else, the chances are they've misunderstood your request.