Solved: Re: PAC code

Stef2 · ‎12-05-2020

When I placed my order I gave 02 my pac code , today I've received my new SIM card , so I'm wondering how long it's going to take to transfer over , thanks

MI5 · ‎12-05-2020

@Stef2

24 to 48 hours.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎12-05-2020

@Stef2

24 to 48 hours.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Stef2 · ‎12-05-2020

Perfect thanks ,I'm guessing its a automatic process ?

MI5 · ‎12-05-2020

@Stef2

As long as your request was confirmed, yes.

If not, you'll need to chase customer service Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Stef2 · ‎12-05-2020

I’m pretty sure it was I cant remember now ill just wait for a few days and see what comes of it , thank you for your help

MI5 · ‎12-05-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

chetan · ‎14-11-2020

I have pac code. Can u transfer my old number to new number?

MI5 · ‎14-11-2020

@chetan

Follow this help https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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