PAC code not working

[Nebulanl]

I’ve recently swapped over from another network and given my PAC code several times online and on the phone. I’m still continuing to pay for two pay monthly contracts as the PAC code isn’t working and my number has stayed connected to my old network? I am not getting any help just pushed around and told to wait up to a 5 days to even hear back.

[gmarkj]

Are you giving the PAC via chat @Nebulanl ?
See if the form in the guide below helps:

Guide: Migration & porting into O2 

[MI5]

@Nebulanl 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

Guide: Migration & porting into O2