PAC code for wrong Mobile Number?

Anonymous · ‎10-06-2013

Im gonna switch networks at the end of my contract in July and wanted my PAC Code. I have just talked with someone on the live chat and got it but looking at it i think they have made a mistake.

They gave me the "TEL****** for 07*********" but that mobile number isn't mine its different. Is this a mistake or does it always give you something different?

MI5 · ‎10-06-2013

Well hopefully then it was just a case of them either mis reading the mobile number or maybe they had more than one chat on the go at the same time and copied the details wrongly.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Liquid · ‎10-06-2013

Fingers crossed it was a typo:)

Can you imagine if live chat gets overloaded multiple convos going and gets the customer who wants to close their account and the one who wants to update their tariff confused

Nothing sucks more than that moment during an argument when you realize you’re wrong. So Ive been told

jonsie · ‎10-06-2013

Oh dear, so basic and so badly wrong.

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