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PAC Code

Greg1
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My son is about to enter into an o2 SIM only deal. His current number is on an EE Sim but under a contract which is in my name ( from when he was much younger). We want the new contract to be in his name. I have obtained a PAC code for him. I am wondering if there will be any difficulty in his number being ported from EE to O2 given that’s it’s coming from a contract in my name to a new contract in his name. Or is the new provider just interested in the PAC code rather than the name of the account holder? Thanks
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MI5
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@Greg1 

Name makes no difference at all.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Greg1
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Thank you. Much appreciated
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Bambino
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MI5
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You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Hanglider4034
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Hi,

 

I don't know how to create my own post but here goes...

 

Sent my details with PAC code from EE via the online form on O2's website. First 2 attempts I received an email from "Blue Prism" declaring that security details were incorrect. I guess I made a typo so double checked details and re-sent the form. It has been around 48 hrs and I haven't received any notifications. Should I just sit tight?

 

I am eager to sort this out as my terribly overpriced EE contract will be billed again early February.

 

Cheers

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MI5
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@Hanglider4034 

Without confirmation from O2 it hasn't been accepted.

You'll need to call customer service to give your PAC in the morning.
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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