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Level 1: Joiner
Posts: 3
Registered: ‎18-05-2020
Accepted Solution

PAC Code

I've just switched to O2. I ordered my SIM on the 14th and I supplied a PAC code at the same time. I recieved my SIM on Saturday. I haven't received any acknowledgement of offering my PAC code. Am I supposed to get a text telling me when it will be carried over? How long does that take?
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Posts: 88,234
Topics: 738
Registered: ‎14-01-2013

Re: PAC Code

@Rose_Requiem 

Info re Pac here Guide: How to get your PAC 2019 Update 

If you need to contact O2 all numbers here Guide: Coronavirus Community Help and Support 

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
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Posts: 102,217
Topics: 550
Solutions: 13,051
Registered: ‎04-04-2012

Re: PAC Code

@Rose_Requiem 

How to keep your number https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 3
Registered: ‎18-05-2020

Re: PAC Code

Thanks, but I've read all that, which is why I'm asking here. It's been longer than a working day and I've not heard anything or been switched over.
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Posts: 102,217
Topics: 550
Solutions: 13,051
Registered: ‎04-04-2012

Re: PAC Code

@Rose_Requiem 

You should receive a text confirming the date of change so I'd submit request again or call Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 1: Joiner
Posts: 3
Registered: ‎18-05-2020

Re: PAC Code

Ok, I'll resubmit and then call them tomorrow. I'm going to be charged another month from 3 if they don't port it soon.
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Posts: 102,217
Topics: 550
Solutions: 13,051
Registered: ‎04-04-2012

Re: PAC Code

Good luck
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)