Solved: PAC Code Request

Anonymous · ‎08-02-2018

Requesting PAC code cia live chat, told this is not possible to do. Is this correct information as i have spent 35 minutes talking to an O2 agent who says they cannot send to me via live chat only text to my phone.

MI5 · ‎08-02-2018

How to get pac here https://community.o2.co.uk/t5/How-to-guides/How-to-get-your-PAC-2017-Update/ba-p/1052278

for PAYG you must call customer service on 4445

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Anonymous · ‎08-02-2018

Hi @Anonymous are you on contract or pay as you go? Only contract customers can get a pac code via live chat

MI5 · ‎08-02-2018

How to get pac here https://community.o2.co.uk/t5/How-to-guides/How-to-get-your-PAC-2017-Update/ba-p/1052278

for PAYG you must call customer service on 4445

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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