Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hi, I hope someone can help, I tried to top up my daughters phone today using the online web top up service, but it was the wrong number my daughter gave me, is this able to be refunded please or is someone going to be enjoying a free top up and my h...
Despite two live chats and a case raised I've had no satisfactory explanation on some entries designated "NOR" on my latest bill. There's varying amounts of data usage over a four day period with charges totalling £40,but other NOR entries on the sam...
Hi I'm out in Greece (Symi) and in the past 24+ hours more often than not I'm getting the notification 'Mobile network not available' even though a strong signal is shown. I can't phone out for help, use data etc and when I log on to the 02 website I...
I just paid a monthly bill of around 250 pounds!! I asked for a smart and cost saving package and feel i am being taken advantage of on my monthly costs. I am a whisker away from leaving 02 for good. I need to find a plan that isn't costing me over £...
I recently sent off my current phone for repair, i have placed my sim in the phone i had before the one ive sent to get fixed, when at the shop i choose "By Call" under the option of how id liked to be updated about my phone, thinking thatd be fine, ...
I have recently had to make 2 long distance calls to Oman (overseas customer HSBC helpline) and it has cost me around £40, before I have to make another call - what is the most expedient and cheapest method for me to do this pleae?
Hello there, can a member of o2 staff confirm the above photo (showing the cat) is an obsolete product and the "data hungry" photo at the bottom is the current offering ? This is for the benefit of Amazon so they can update their catalogue.
![61iuNzD0peL._SL1000_[1].jpg](/t5/image/serverpage/image-id/21610iF4815D6F541AC69F/image-size/medium?v=v2&px=400)
I have inherited my daughter's Samsung Galaxy S6 edge which is locked to Vodafone. Vodafone have provided a NUC code and procedure for unlocking the phone. I have entered this code as per instructions. When I then insert my O2 PAYG SIM the phone asks...
Got phone yesterday put voucher into topup. Says I have bundle minutes text and data. Data OK but can't make calls. Msge says this is a big bundle call .can any one help please
My 24 month contract ends in 30 days time. I have yet to decide whether or not I'll leave O2 when the contract ends but, I'd like not to incur any further charges if I DO leave the day it does end. Am I right in thinking that I STILL need to give for...
