Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Can't receive messages from vodafone

I can't receive text messages from 3 friends who are with Vodafone. They receive mine, their messages to me say sent but I do not receive them. Any ideas anybody please? Many thanks.

Resolved! Sim swap

Good evening all I got a new sim and need to register it on o2 then do a sim swap but no idea how to do it can anybody help please

Resolved! Ordered a phone online for click ad collect but no email to state its ready to collect?

Hello everyone I am already an 02 customer and my current contract i have had a long time (upgraded each time for the past 6 years.) Recently my credit file is shocking (wont go into details) and i have previously been declined for a secong contract ...

Unused credit

will this still work.ihave 150pound that i can't get my hands on,so i'm hoping.fingers crossed.thanks for reading this.patsy3

Resolved! Removing age restriction on internet

How can I get my age restriction for internet removed it won't load someone to chat to

Resolved! PUK Locked

I have entered the wrong PUK more than ten times and it is locked, how do I unlock my pin?

Resolved! does 02 still offer nhs discounts

does 02 give nhs workers discount

porting from 3 to o2 - no service

Hello, I was wondering if anyone can help here. I spoke to a lovely Lady at o2 support on Thursday and she confirmed my number porting from 3 to o2 for friday. On friday I received a message informing me in the evening that the number could not be po...

Data not being added

Hi hoping for some help, I ran out of data yesterday and added on a 500mb bolt on, at a cost of £4.99, so no data, logged on this morning, can see the bolt on on my account but no data available. I have now changed my tarriff to include 20gb of data,...

Resolved! Unexpected higher bill

Unexpected higher bill on a subscription I didn't want how do I get rid of it

O2

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