Overdue payment

[Malan34]

Hi, today I received a message from you that my bill is unpaid. This is not true, I paid the bill on December 21 at 14.38

[Oxonian]

@JHare 

This is a customer to customer community so we are unable to help. 

You probably need to speak to O2's Payment Management team. You can contact them on 0800 902 0217.

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around 8.00am