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Overdue Bill

LILGRE
Level 1: Joiner
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I am overdue on some of  my bill however I received a message from O2 where I could pay the remaining balance with my next bill. I presumed things would continue as normal however my 4G is not working and I can't make any outgoing calls. Please help. 

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MI5
Level 94: Supreme
  • 151606 Posts
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@LILGRE 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

You can download Skype to call for free Guide: A Guide to Skype 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 4
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MI5
Level 94: Supreme
  • 151606 Posts
  • 649 Topics
  • 28838 Solutions
Registered:

@LILGRE 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

You can download Skype to call for free Guide: A Guide to Skype 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
537 Views

LILGRE
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I can't make outgoing calls so I can't ring them 

Message 3 of 4
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MI5
Level 94: Supreme
  • 151606 Posts
  • 649 Topics
  • 28838 Solutions
Registered:

@LILGRE 

You can use Skype as per the details in my reply above.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
519 Views