Ordered over the phone

[Joey3y]

Hello I've ordered a handset and sim, iPhone 16 pro max, over the phone paid £30 upfront but didn't tell me weather I passed the credit check? Had no email or nothing and £30 is gone... help 

[jonsie]

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

[Enlli · Accepted solution]

The £30 will have been marked Pending by your Bank. Should your purchase fail then it will be returned to your account