Hello, I have ordered a phone and paid the upfront fee and was told it would take no longer than 48 hours to despatch. Well, it has been over 48 hours now and nothing.
There are links to o2's social media above as well @Nicci2306 , or you can try getting a chat agent on the o2 website (normally on the shop) or in the My o2 app?
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
